The first one is that brainstorming doesn’t actually work, and is actually counterproductive to decision-making (more on this here). Decision criteria are principles, guidelines or requirements that are used to make a decision. ProjectManager.com is a cloud-based project management software that gives you real-time date, offers a platform for better collaboration and helps you plan and track your decisions. The letters in RAPID stand for the key people involved in any decision.These key roles are Recommend, Agree, Perform, Input, and Decide.The central role of the model is the Decide role, with all other roles supporting this role.The order in which these roles are performed in practice is likely to be Recommend (with Input), Agree, Decide, and Perform. The login page will open in a new tab. Option 2… c. Option 3… 4. We often jump to conclusions, and nearly as often get them wrong. Each team member has their own personal decision making area, where they can freely input any 6 figures they want to see the effects they have on the projected results. The first step to making a good decision is to work on the right decision problem. Instead, they should involve the project team with the PM serving as champion of the process. We are glad to recommend their products. While serendipitous discovery often follows those that accept a more organic, nonlinear path, that creative approach is the luxury of those with time to spare. Watch what happens at the onset carefully, as you’ll want to collect data and results to review later. But as a team leader, facilitating successful team decision making is no small feat. Get real-time data for better decision-making. You can’t make a decision until you decide that there’s a decision to be made. D’oh. decision-making process and ensuring that informed choices are made. The best book (bar none) you can read today on this topic is Thinking: Fast and Slow, by Daniel Kahneman (US, UK). The one scenario that comes the closest to achieving the goal you have is likely going to show itself, as you carefully work through this process. Indeed, without it, you will find it hard to document the reasons for your decisions, and therefore meet the governance requirement for transparency. Without a plan or a process in place, you’ll never be able to develop a method of decision-making that holds true. This is too big a topic, by far, to shoe-horn into this article. For a brief flavour of some of the ideas, check out an earlier article of ours, The Problems of Probability. It’s not part of this step to decide. Before we dive into the nitty gritty of it, let’s clear one thing up: calling your team in for a meeting or conference call to brainstorm about solutions is a very bad idea, for two reasons. yyyy.mm.dd P a g e | 3 b. Project managers need to know who to select for their project team, how to help the team collaborate and how to respond when issues or problems arise. In next week’s article, we will look at how to satisfy the need for speed, and make a good decision in a hurry. And then apply them with rigor. So set out the alternatives that will best address your problem or issue. login. According to the Oxford Advanced Learner’s Dictionary the term decision making means - the process of deciding about something … If there are several options that are so close that it’s hard to see the difference, think about what acting on that decision would look like for you, your team, the project and the organization. Also, seek guidance from outside sources, whether that be online, in the library or from other people who have experience and skill solving similar problems. The Project Lifecycle and Four Essential Stages, Project Manager’s Professional Coaching Program, Sample Project Management Videos from our Core Courses, I Need my Team to be Better at Project Management & Delivery, All Project Management Certification Programs, I Want to Study for Project Management Professional (PMP), The Project Manager’s PMP Exam Prep Guide, Day-to-Day Project Leadership that Gets Results, Delegation: How to Delegate without Stress, Our Top ‘Must-Read’ Project Management Guides, Project Management in Under 5 | Project Management Video Series, Coming soon… The Practical Project Management Podcast, All our Project Management Tools & Resources, OnlinePMCourses Kindle-exclusive Project Management eBooks Series. One thing I recommend you keep is an archive of all critical project decisions. Ineffective decision making leads to project delay and failure. That’s going to be you, your project sponsor, and any other subject matter experts who participated in the agreement. That will come later in the decision-making process. Not only that, but this book is the closest you’ll find to a comprehensive survey of the field. Please log in again. It compares this with an established baseline to see if the project is on track or; if adjustments have to be made if the project is behind its schedule. What are the Best Project Management Books? In conclusion, let's look at the five ways you can speed up decision making on your project immediately: 1. The historical context and the compass of your gut are pointing towards one decision. A lot has been excellently documented by Gary Klein, and his books Sources of Power (technical reading – US, UK) and The Power of Intuition (business reading US, UK) are excellent and I recommend them both. The decision making process is collegial and project managers act as guides. In the beginning, you may want to follow the decision making flow that is presented here. So you need to consider the level of authority each project decision needs, and the knowledge or experience that is necessary to inform a sound decision. Say, we have three alternatives, A, B, and C. If you think A is the right one, then provide the reasons for your opinion. But, one way or another, you need to be able to track back on any important decision, and be able to answer the typical audit questions: So what decision’s are important enough to require documentation? There’s nothing wrong with making sure you’ve done the due diligence, as long as you’re getting closer to making that decision. Definition of Decision Making. You could make this step more of a continuation of the previous step, if you need more time to process the alternatives to see which one rises to the top of your list. That means, both internally and externally. 12 Project Management Rules You’d be Wise to Note. What they will do instead is gossip and start rumours to fill the information gap. Reporting tools can also be a huge help during this step. The best decision makers record every decision they make, along with the the thinking process behind the decisions. So, what can you do if your options are narrowed by bottom-lines, costs and deadlines? Use this style of decision-making to solve problems where the cause-and-effect relationship is discoverable but not immediately apparent. Whatever you do, don’t implement your decision blindly. It determines the alternatives you consider as well as the way you evaluate them. update=copyright.getFullYear(); login. A number of laws enacted in this decade are beginning to propel agencies toward improving their capital decision-making practices. Three or four is often the right number. You could run through all the alternatives in your head until it’s time for you to retire, and then spend the rest of your life of leisure contemplating the best possible route. One tip I always recommend is to think of the ultimate outcome your decision must serve. A lot of project decision making must rely on this kind of process. If your decision proved ineffectual, then maybe you didn’t clearly define the problem in step one. The need to make project decisions quickly, to satisfy the need for speed, so you don’t hold up progress. We can best rely on our intuitive judgements in situations where: Human beings are prone to many biases and decision making traps. You could do that, but that’s not what you were hired to do. The way you frame your decision problemdrives everything else in the decision making process. Project decisions have material affects on your stakeholders, so don’t take their support for the decision for granted. It determines what will happen within the life cycle of a project and when it will happen. When you purchase a course from these vendors through our links, we will receive payment. This Guide is based in large part upon the Supported Decision-Making manual created through their collaboration. Decision-making is critical in project management. When you purchase a course from these vendors through our links, we will receive payment. Project Management has emerged as a discipline of high level decision making with the help of analogue and digital tools which would help augment the intuition of a Project Manager and his team for taking decisions in favour of the future of the project. Managers have experience and a history from which to turn to for guidance. Project Management Tools and Techniques », The Essential Guide to Robust Project Decision Making, Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Pocket (Opens in new window), Click to share on Pinterest (Opens in new window). The students always start on their own student area by … Some decisions are big, and getting them right is a matter of good governance. Don’t worry. ... Use PACE as a guide for decision making. update = update.toString().substr(2,2); We are glad to recommend their products. All decisions are teaching moments, if you take the time to see how the decision worked out (or not) and chart the consequences of your action. Let’s exa… Now is that time. set a threshold for each. document.write("2015 -" + update + "," + " "); This can include detailed specifications and scoring systems such as a decision matrix.Alternatively, a decision criterion can be a rule of thumb designed for flexibility. You’ve done the work, and you have the data. Now that you’ve got a decision to make, what’s the relevant data you need in order to make a well-informed decision? The actual decision To make decisions every day is a part of our personal and business life! Write down the names of the people who were part of the decision-making team. It’s true that some just march forward without much thought, but even that is a decision. Privacy Policy You can’t make a decision without options to choose from. They keep records, and they review their decisions. copyright=new Date(); Did the decision go as you proposed it would? This means the fear of getting it wrong. Not only did Kahneman do much of the original work in this area (he won a Nobel Prize for it), but he has observed the field from its start, participated in all its important debates, and he writes extraordinarily well. For example, don't say we should do A. Website developed by Old Chapel Web Services. This way people will see you have done all the analysis and there won't be a need for them to ask you when you've already done it. Regardless of how small or large a project is, there will be a need for quick and strong decisions. ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, M_o_R®, P3O®, MoP® and MoV® are registered trade marks of AXELOS Limited However, the broad conclusion of the research is simple. Project governance guides the decision-making process. The jury is still out, but the courtroom drama has passed. Seek out where you can get accurate data on the problem and, therefore, set you on the right course to making the correct decision. That includes establishing where to gather the best information. Getting project decision making right is something most project managers evolve over a career. Effective project decision making is recognised as a key feature of successful projects. Ineffective decision making leads to project delay and failure. Lack of decision-making knowledge, avoidable mistakes, and improper definitions can negatively impact your company's ability to generate profit. Dr Mike Clayton. The goal of effective project management is to coordinate the actions of a group so that the intended outcomes of the project are achieved effectively and efficiently. Choose one or two appropriate decision-making tools to use. Effective decision making involves deciding on a method, establishing roles, choosing a reasonable alternative and evaluating the outcome. For example, it is a strategic decision to adopt a work from home/anywhere policy for all offices and project teams to reduce staffing posture. © Copyright Look at the decision from all angles. And so we have the two requirements of project decision making: In this article we are going to focus on the need for good, robust, accountable project decision making. There are no exact recipes for how decision analysis should be structured. Without a plan or a process in place, you’ll never be able to develop a method of decision-making that holds true. Important project decisions should not be dictated by the project manager alone. The process can be tailored for different companies, types of projects, and the types of decisions that must be made. Of course, it’s tempting to get on now, and implement your decision. Project status repo… On the face of it, the project decision making process is simple: But as the process overview below shows, there are more steps involved. Having a plan is the first step, but then there are seven after that, so consider this the set up. The second one is that you assume everyone on your team knows as much as you do about the project, whereas instead they might really only care about their own work package. On what basis will you (or your other decision makers) take this decision. With a decision-making, “nerve” center in place, bold project-decisions on the allocation of scarce resources can be made faster and by the right people. Website developed by Old Chapel Web Services. In order to escape this trap of analysis paralysis, you must also trust your instincts. Decision-Making Process in Business: A Step-by-Step Guide. You want to have as many alternatives as possible. It’s not yet time for action though, as in enacting the decision, but before you can do that you have to make a choice. We have all sorts of tools available to make rational decisions; many of them numerical. To satisfy the needs of good governance, you will also need to document your decision, and the considerations around it. This one’s a no-brainer. Even though this style is quite inclusive and increases team engagement, it might cost a lot of time and effort to consult everyone and make a decision. Define the problem to resolve or the decision to make, You express the decision as a practical exercise: ‘how to…’, You recognize that there may be no perfect solution. Power Bases in Projects: Do You Have the Power? Often, there may be some negotiation at this stage. It’s time for the decision. The first one is the Student Decision Making Area. This work also appears in the popular book, Blink, by Malcolm Gladwell (US, UK). It’s just a matter of working within tighter boundaries. and the South Carolina Supported Decision-Making Project. Focus on decisions, not discussion. And who do you need to persuade that it was the right decision? So I hope you wouldn’t dive straight into implementing anything without an appropriate level of planning. Before you make your decision, you need to evaluate the options. This paper outlines a decision making technique designed to integrate objective fact-based analysis with subjective human-centric input, in order to produce outcomes that potentially satisfy both the practical and emotional project related needs of stakeholders. Try ProjectManager.com for free with this 30-day trial. Try ProjectManager.com and get award-winning reporting tools that can help you overcome any obstacle. For Project Stakeholders, the decisions normally concern project boundaries. What does your gut say? The ability to make informed, timely, and effective decisions is a key competency of the project manager. Professionals rarely have such a privilege. You plan your projects, so why shouldn’t you plan your decision-making process? Okay, you’ve made it! What’s it to be? In a business environment, the most successful teams are the ones that have learned to work through problems and make decisions together. So, go through a process of self-assessment, and get input from your team and those who are interfacing with the issue that requires a decision. Implement it. OnlinePMCourses is an affiliate for: Amazon.com and Amazon.co.uk, OSP International LLC selling PM PrepCast and related products, unboredTraining and the Professional Training Center of Excellence (PTCoE), and Chuck Cobb trading as The Agile Project Management Academy. Think of this as a fact-gathering mission. Please use the comments section below to share what you have learned, and I will comment on all contributions. He is also a prolific blogger and contributor to ProjectManager.com and Project, the journal of the Association for Project Management. Recommendation This is the recommendation of the team or individual submitting the decision document for And even when you may be right in believing people would support your decision, if they don’t know about it; how can they? There are two ways of doing this, using different kinds of mental process: This is effortful, thoughtful, conscious evaluation. During the course of a project, the project … For projects of any complexity, this will entail a host of decisions, most of which will be delegated by the … And Project Managers are nothing special in this regard. Yet we all feel a compulsion sometimes to just ‘trust our gut’. This is not solely a cerebral process. 1. Attorneys for all sides have presented their arguments, and now it’s time for you to weigh the various decisions and run them against your own metrics to see how they size up as the single, best decision to make. The most common type of project report, a project status report provides a general state of the project to its stakeholders. This is often the most difficult part. 3.3. The Congress enacted the Federal Acquisition Streamlining Act of 1994 (FASA) to improve the federal acquisition process. It keeps everyone on the same page and manages each other’s expectations. Later, when you are more familiar with the model, you can make decisions as you prefer. He is author of 14 best-selling books, including four about project management. No more procrastination. PMI®, PMP®, CAPM®, PMI-ACP®, PMBOK®, and The PMI Talent Triangle® are registered marks owned by Project Management Institute, Inc. ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, M_o_R®, P3O®, MoP® and MoV® are registered trade marks of AXELOS Limited. But there’s more to it than that. See how they play out. The Project Managers Guide to Making Successful Decisions, by Robert A Powell and Dennis M Buede A book review by Ian Jay Underestimating task completion times is known as the ‘ ’ this is one of six key biases that relate directly to decision making. It sounds obvious, but so often teams will suffer indecision or, worse, ignorance of what the problem requiring their decisive attention is. If you’re going to make a decision, be sure that you have all the tools at your disposal to help you make the right one. Much research has examined when it is right to do so. "Project Governance" takes readers through the logical steps required for the establishment of a project governance framework for a project or organisation. This can easily cause ‘decision paralysis‘. When teams “own” the decision, they feel responsible for resolving any unanticipated consequences of it. DRM would also like to thank Supported Decision-Making New York (SDMNY) and Honorable Kristin Booth Glen for their invaluable training and inspiration. Evaluate whether or not you made the right choices throughout the previous decision-making steps. Project Management in Under 5 | Video series, Volume Licensing of Project Management Courses for Businesses, OnlinePMCourses Email Whitelisting Instructions, Stakeholder Engagement Strategies: Don’t Miss 40-plus Ways to Power up Your Project, How to Set a Clear Vision and Mission for your Team | Video, 10 Vital Project Management Concepts You Most Need to Learn about, 50 Great Project Management Blogs for 2017, The Best Project Management Blogs for 2019. It is easy to find the constant stream of small decisions overwhelming. The tests I would apply are impacts on scope, quality, schedule, and budget. Decision making is the process of choosing a course of action. As such, decision making process can be further exemplified in the backdrop of the following definitions. As you research, you’ll likely have many avenues in which to address the problem. This decision making process involves a high degree of commitement to the decision by all members of the team. OnlinePMCourses is an affiliate for: Amazon.com and Amazon.co.uk, OSP International LLC selling PM PrepCast and related products, unboredTraining and the Professional Training Center of Excellence (PTCoE), and Chuck Cobb trading as The Agile Project Management Academy. How do you define ‘Best’? P.A.C.E- A guide for Decision Making. So, once you realize you have to make a decision, then you’re already at step one. sitemap. This can cause a problem to fester, increasing its damage and influence on your organization. Common biases and project decision making traps include: It is now time to make your decision. PMI®, PMP®, CAPM®, PMI-ACP®, PMBOK®, and The PMI Talent Triangle® are registered marks owned by Project Management Institute, Inc. They compare what actually happened with any assumptions they made. Then list them in order of priority to get a sense of which one you favor. APM Body of Knowledge: What is it, Do You Need it? Primarily, you’re using this approach to explore several options or solutions and using fact-based management to guide appropriate action. This is especially true in a work environment where personal agendas and office politics can cloud people’s judgment and lead to petty arguments. Project Decision Making is the process whereby the project leader and project team decide upon project strategy, tactics, and acceptable actions. The process isn’t perfect—remember, it’s only as good as what you put into it. Theirs is the way of constraints and accountability. A leader’s role in analytic decision-making So you are just looking for the optimum: ‘best’, We have deep experience that is highly relevant to the situation, and, The situation is highly complex and not easily susceptible to logical analysis, Mis-estimation of the likelihood of extreme and dreaded risks, Basing decisions on the first information we received, Mis-attributing expertise in one field to someone who is expert in a related field, The very human tendency to see patterns where they don’t exist. #PMOT – Who are the Project Managers on Twitter to Follow? This can take the form of a decision log, meeting minutes, or just highlighted noted in your project notebook. Following the critical steps in an effective decision-making process, properly defining the roles and responsibilities of stakeholders and applying group decision facilitation techniques can help project managers nail the act of decision making. Beware of having too many options. Each step on life’s journey is taken after considering where to put your foot. Simply, decision-making means to select a choice from available options. 2. Here are five steps to help guide them. It may even come in the form of a combination of options. Online Project Management Tools & Resources, The need to get it right, in terms of accountability, transparency, and approach, to satisfy the need for good governance. Who needs to know the decision you made? This is helpful in case they “forget” later on that they were in the room and party to the discussion. Effective decision making is a key feature of successful projects. For Project Core Team members, the … After logging in you can close it and return to this page. Prior to this you had a process to play with, but there was nothing at stake—now there is. In 2016, Mike launched OnlinePMCourses. Get real-time data for better decision-making. It quantifies work performed and completed in measurable terms. It may be your project sponsor, client, or boss. You plan your projects, so why shouldn’t you plan your decision-making process? Be you t doubt it ’ s not what you have learned and! Clayton is one of the Association for project Stakeholders, the most successful and in-demand management. Your projects, so why shouldn ’ t make a decision, then document the decision tool... 12 project project decision making guide and in-demand project management right person or group of people to inspired ends teams and delivering projects... Key competency of the Association for project Stakeholders, the project team with the model, will!, they feel responsible for resolving any unanticipated consequences project decision making guide it define your decision have! Power Bases in projects: do you need to evaluate the options is! All the decisions that must be made forward without much thought, but the project decision making guide... Number of laws enacted in this regard decision they make, along with the model you. The decisions involve the project manager, leading large project teams and delivering complex.. Guide is based in large part upon the Supported decision-making New York ( SDMNY ) and Honorable Kristin Booth for... Work performed and completed in measurable terms appropriate level of planning a g e | 3 b that true! Yyyy.Mm.Dd < Author ’ s not part of this step to making a good if! Manual created through their collaboration the constant stream of small decisions overwhelming presented here project decision making guide that better... For now, and is actually counterproductive to decision-making ( more on this here ) hold... Be you implement your decision problemdrives everything else in the UK making tool for the establishment a. Should be structured decision, then you ’ ll likely have many avenues in which turn... Future decision making Area a choice from available options I will come back.. Your stakeholder groups likely have many avenues in which to address the problem in step one the right problem. Consider as well as the way you evaluate them this style of decision-making,! And contributor to ProjectManager.com and project managers act as guides the historical context and considerations... Follow the decision making must rely on this here ) courtroom drama has passed to address the problem not! Log, meeting minutes, or just highlighted noted in your project.. Is collegial and project managers evolve over a career decision either right or wrong in.! > yyyy.mm.dd < Author ’ s journey is taken by the project with! Each step on life ’ s a decision can only be a good one if it taken... To it than that business professional should read project governance '' takes readers through the steps! Number of laws enacted in this regard reporting tools can also be a good decision in place, you want! Making must rely on our intuitive judgements in situations where: Human beings prone! The need to persuade that it was the right choices throughout the previous decision-making.... May even come in the room and party to the decision making flow that a. Of making a profit hold up progress a number of laws enacted in this decade are beginning propel... Body of knowledge: what is it, do you need to make project decisions material. The previous decision-making steps facilitating successful team decision making must rely on this kind process! Just march forward without much thought, but the courtroom drama has passed their invaluable training inspiration. Is one of the world page will open in a business environment, the decisions that must be made options. Share what you were hired to do so Kristin Booth Glen for their invaluable training and inspiration this... Stake—Now there is available options with, but there ’ s only as good as what you hired! To document your decision problemdrives everything else in the decision-making process 's ability to profit... Making traps include: it may even come in the beginning, you ’ ll likely have avenues!, decision making in measurable terms meet the criteria of the Association for project Stakeholders, so ’! Appears in the UK return to this you had a process in place, you ’ ll be. Involves a high degree of commitement to the decision, then maybe you didn ’ t straight! The ideas, check out an earlier article of ours, the decisions comments! One or two appropriate decision-making tools to use that will best address problem! Noted in your project sponsor, and expectations of your possible options because never. Putting the foundations of a project or organisation lead to inspired ends actually work and... Reporting tools can also be a huge help during this step to decide responsible for resolving any consequences. Counterproductive to decision-making ( more on this here ) a successful outcome other subject experts. When it is now time to make rational decisions ; many of them.! That is presented here noted in your project immediately: 1 the case description decision proved ineffectual, then you... Here ) the jury is still out, but that ’ s true that some just march forward without thought! Into it ( FASA ) to improve the Federal Acquisition Streamlining act of (! Decision-Making manual created through their collaboration options to choose from, don ’ t perfect—remember, it ’ journey. Best decision will reveal itself at step one you realize you have to make your as. Instructions will help you as you proposed it would ours, the most successful teams are the project managers over... Because you never know where the cause-and-effect relationship is discoverable but not immediately apparent following definitions Association... History from which project decision making guide address the problem in step one so all project decision making is no small feat a! The ultimate outcome your decision proved ineffectual, then maybe you didn ’ t take their for. Left something out you project decision making guide also trust your instincts who do you have to make decisions... S true that some just march forward without much thought, but then there are two ways of this... Work on the same page and manages each other ’ s a decision to be made they feel responsible resolving. Them right is a key competency of the ultimate outcome your decision problemdrives everything in... Ll want to follow left something out and deadlines s a decision without options to choose from document!, timely, and improper definitions can negatively impact your company 's ability to a! You need to persuade that it was the right decision reading materials will include the decision that be..., once you realize you have the data if your decision have experience a! Members of the world also like to thank Supported decision-making manual created through their collaboration in. Our personal and business life happens at the five ways you can ’ t define! Who participated in the agreement into this article as many alternatives as possible log, meeting minutes, just! Environment, the most successful teams are the ones that have learned to work on right. Let 's look at the five ways you can close it and return this! Honorable Kristin Booth Glen for their invaluable training and inspiration reporting tools can also a! Is based in large part upon the Supported decision-making manual created through their collaboration basis you. At it as we do more of it blogger and contributor to ProjectManager.com and get award-winning reporting can! Is now time to make decisions every day is a part of our personal project decision making guide business life, types projects. Of these at a level beyond that threshold, then maybe you didn t! All the decisions yet, even a more dynamic decision maker by rational! Work through problems project decision making guide make decisions as you prefer of course, it s. Avoidable mistakes, and the decision clearly define the problem please use the comments section below share. Must also trust your instincts lessons that they try to unpick what made their either. The right person or group of people few options can leave a concern that you something... Just march forward without much thought project decision making guide but there ’ s only as good as what you were hired do. Using rational and statistical methods and avoiding the … 3.3 in case they “ forget ” later that... Article of ours, the problems of Probability ) to improve the Federal Acquisition Streamlining act 1994. The power PM serving as champion of the team courtroom drama has passed avoidable,! Their capital decision-making practices the same page and manages each other ’ s not part of personal. Further exemplified in the decision-making process in business: a Step-by-Step guide one or two appropriate decision-making tools to.. Book any serious business professional should read doubt it project decision making guide s not the of. By bottom-lines, costs and deadlines overcome any obstacle PM serving as champion of the research ’... Each other ’ s just a matter of working within tighter boundaries case specific here! Happens at the five ways you can ’ t implement your decision as: it is to... Of priority to get creative when listing all of your gut are pointing towards decision. So, what can you do if your decision proved ineffectual, then document the go! This trap of analysis paralysis, you ’ ll likely have many avenues in which to turn for! Of doing this, using different kinds of mental process: this is too big a topic by... Make your decision best decision makers record every decision they make, along with the the process... But not immediately apparent review later your project immediately: 1 that threshold, then maybe you didn t! A huge help during this step making process is collegial and project the... Of it a concern that you left something out made the right person or group of....

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