This was 24/7 access when I moved in and they cut the hours 6am-9pm. You can call Public Storage Canada at toll free number, fill out a contact form on their website publicstoragecanada.com. Our unit is locked and we are trying to unload our U-Haul. Uncover why Public Storage … I said I have reservation. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. I went in on March 30, 2019, after slipping and falling on ice on the way into office because of no salt on side walk. Customer Service Jobs View Open Jobs. I left this place because of the icy conditions, two slips and falls, mice in unit and poor customer service. I ask, they said "nope, it'll take too long, " despite the fact I already filled all my information. We are seeking … I'm moving to Lakewood. I can't believe the ridiculous customer service I got from this public storage, overbilling practices and premature setting of auctions. This is not the most popular Public Storage phone number (it's ranked #2). I need to get in my storage the persons name on the storage is my friend Taylor. I missed one payment due to the pandemic/ Coronavirus. About Public Storage. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Public Storage Once on the phone with Public Storage's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. That doesn't work for me because I work from 8- 7 so in the dark it's hard to see so it takes longer. This happened with 2 of my 3 units. Consumers satisfied with Public Storage Reviews most frequently mention customer service, property number and young lady. I am making this complaint after giving information from staff at Dale Ave. Your company is pitiful. All I need is to pay, I got the cash, they said nope come back tomorrow or Monday. It is the largest brand of self-storage services in the US. The maximum size capacity is 25 megabytes per e-mail. © 2004-2021 ComplaintsBoard.com. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful. Find out what works well at Public Storage from the people who know best. I will be moving out of this disgusting place as soon as the weather warms up. Careers Overview. Public Storage Reviews has a consumer rating of 4.34 stars from 1,023 reviews indicating that most customers are generally satisfied with their purchases. Compare pay for popular roles and read about the team’s work-life balance. You can call Life Storage at (866) 497-6930 toll free number, fill out a contact form on their website www.lifestorage.com, or write a letter to Life Storage, Inc, 6467 … I then proceeded to tell her i was clearing out unit and asked when she wanted to do walk through, She said "Just let me know when your out". I asked this individual why on May 16 (today) June billing had already been assessed and was "due immediately" and why was there already an auction scheduled for June 25, 2019?" All the upper management were great! This Public Storage phone number is ranked #2 out of 3 because 6,126 Public Storage customers tried our tools and information and gave us feedback after they called. Public Storage Customer Service Contacts +1 800 567 0759 (Existing Customers) +1 800-688-8057 +1 888 797 6980 (Modify Reservations) If you want an uncomplicated, competent and hassle-free move and storage … Our Shuttle service is only available to help you move into your storage unit. When I asked the local person working there she would only give me an 800#. I currently have a storage in Denver, with Extra Storage Space. They are nothing more than thugs and the on site Mgr is one of the rudest people I have ever dealt with. 201 Varick Street. 1018 Public Storage Reviews and Complaints @ Pissed Consumer This is what public starage is about unprofessionalism wow. When my transfer was processed the person at the desk did not annotate that that I already have insurance, so every since July I have been billed for public storage insurance. Public Storage facility in North Richland Hills, TX *****, address of **** Hilltop Driv... We need to speak to someone. New customers: 888-556-9445. Besides calling, the next favorite option for customers looking for help is via 800-688-8057 … I said this is 8989 westhimer correct then she said yes. i mentioned you need salt out there and by units which are always icy. I showed them the text said nothing about an appointment. I had to say i'm paying for strorage today. S.E., (Kim & Mary), when... My belongings were sold on October 23, 2019. Contacting Public Storage - by phone or otherwise. He was just so mean to me he I'm not asking for the whole balance to be gone I'm just asking for some sort of payment plan but he said i was trying to argue and I wasn't please let me know if there is option for me I don't have the amount due upfront but I'm willing to make payments I just paid 339 in march. The customer service number is an endless array of automated options, and we were only able to gain access to a real person with Public Storage after learning of the "secret method" of pretending to have … The property manager at the store in kcmo of 99th and Holmes is rude and unsympathetic I get that you have to pay or you lose your items but he was so rude to me. 21 reviews of Public Storage "I currently renting from here and am extremely disappointed. I tried to make a reservation on line with Public Storage for a 10x20 space, but my credit card got declined. Security Public Storage P.O. Again, they were making me pay for my previous units that I had moved out of months ago. Contact a specific SPS Location. The next best way to talk to their customer support team, according to other Public Storage customers, is by calling their 800-688-8057 phone number for their Customer Service department. “I couldn't have been more impressed with Clutter's customer service, attention and care and competence of the movers - thanks Kevin W and Eric O. So I filled my car with totes and went over to Public Storage 10201 W Hampden Ave Lakewood, CO 80227. I had to send my husband to get my change. "They said they told me in a text." Hold time now: 4 mins (avg 4) Best time to call: 1pm. Get issue-specific help: See how other customers fixed … I did not plan on paying but they cut my lock off the 1 unit I still have and said they would auction it off if I didn't pay. I'm trying to get a W-* from Public Storage. Public Storage is the world’s largest owner, operator and developer of self-storage facilities. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Public Storage Customer Service agents can talk. The reason customers call 800-688-8057 is to reach the Public Storage Customer Service department for problems like . When I walked in public storage no greeting from the reprsenative at all. I have this date filed a simultaneous complaint with the Better Business Bureau and have given notice to the Public Storage office that we will be vacating the unit on May 31, 2019. While 800-688-8057 is Public Storage's #2 most popular phone number, it's not the only way to get a hold of their customer care team. Yes, so the public storage in lakewood wa. You can call Security Public Storage at (650) 353-4323 phone number, write an email, fill out a contact form on their website www.securitypublicstorage.com, or write a letter to Security Public Storage… This is the worst place and I would never use again You dont even have a trash bin unlocked for the use of customers And why is the gate open 24-7?? Discuss the issues you have had with Public Storage and work with their customer service team to find a resolution. I got my unit online and given a very budget friendly monthly rent but the girl in the office was mad because I complained so she raised my rate higher than what the normal rate would have been. 11 Public Storage reviews. You can call Public Storage at (800) 567-0759 toll free number, write an email, fill out a contact form on their website www.publicstorage.com, or write a letter to … … If I could I would not put any stars at all. Public Storage is an American international self storage company headquartered in Glendale, California, that is run as a real estate investment trust (REIT). Contact Information. This person has no business working with the public at all. I had no choice so I had to pay. You can help. The Novogratz. 800-688-8057. The typical Public Storage Customer Service Representative salary is $28,410. For more information, comments or messages to our corporate office, please … They were unfriendly and bitter, maybe because I am non-white. Explore Customer Service Jobs for Public Storage. Sitemap. Contact Security Public Storage customer service. Public Storage is the leading provider of storage units for your personal, business and vehicle needs with thousands of locations nationwide. I have complaint about my door for over a month and no one has fixed my storage unit. She also began monitoring me and sent me a nasty letter saying they caught me staying at my unit past 9pm. I cancelled my unit day of arrival and emptied, girl did not record on my record. I have included the necessary screenshots of my account showing this illegal billing practice of applying rents before they were due; threatening a customer of an auction; and already scheduling an auction for the next month before that billing cycle is due. remove insurance from my bill and deduct insurance payments already made from next bill as well as anything else that can be done for inconveniencing a loyal and long time customer), so as it doesn't cause anymore financial strain upon me. I told them I moved out and was not paying another full month and they threatened to block my access to my other 2 units. I've had a unit with public storage for many years. (They even took something I did not need directly to Salvation Army for donation on their way out). customer service I received from property manager on 99th holmes kcmo 64114, they started to overcharge me and no one warned about it, takes advantage of existing customer with large rate increases, rude and nasty workers and tried to rip me off, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. You may also contact us by calling the Orange Door Storage … I want my money back from charging me a total of 5 extra months. There are more than 2,200 Public Storage self-storage … When I started using them it was locally owned. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I have had 3 units at the facility in Newburgh IN. We've compiled information about 800-688-8057 and ways to call or contact Public Storage with help from customers like yourself. Customer Service: Email our Customer Service specialists Call 1 … Toll-Free Number: (888) 786-7243 We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. She laughed and said yeah. I would like to get a copy of my contract. We offer a wide variety of units and sizes available with no … We offer a wide variety of units and sizes available with no obligation and no long-term commitment. Not even enough decency to give you a grace period. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. I done business with Public Storage for 20 + years., I will go back tomorrow, only because I saw an Extra Storage Space building just around the corner from them. 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